Hi guys, it's me your old buddy Alex. How are you doing? I'm fine, thanks for asking. Hey, I just wanted to have a little chat with you about something important. You guys have some really great services, and I am really rather addicted to your tools. For someone as travel-crazy as I am, you're an indispensable tool, and I'd never go back to wasting my time with a travel agent.
HOWEVER
Why in the world do you think it's 1997 with regard to your maps? Here in 2008, our maps move when you click on them, and resize dynamically. Whenever I'm using your maps, I click and drag on them automatically and then feel like a frustrated moron when instead of getting additional useful information about the destination I'm interested in, I successfully drag an image of the map to my desktop. That might have been awesome in 1997 but today it's pretty much unacceptable.
Please fix this. Thx, your friend, Alex